Orders will be processed within 1-3 business days. Standard shipping times for deliveries within Europe are approximately 7 days. For larger parts, shipping may take up to 14 days due to their size and handling requirements. Customers will receive a tracking number once their order has shipped to monitor its progress.

Refunds are only available for items that are damaged upon receipt. To initiate a return, please contact our customer service within 48 hours of delivery with proof of damage. All returns must be authorized in advance; unauthorized returns will not be processed. Ensure that all items are securely packaged for return shipping to prevent further damage.